needing lightsticks for the christmas lamps i was putting up for church, i made my way down to beach road despite the pouring rain. got a little hungry then and decided to buy a blueberry waffles from one of the bakery there.
serving me was a china guy who i found out just moved here from china just a few months ago, hence his english is very much still lacking. having to work with chinese currently, i suddenly felt what customers were complaining about when i tried to tell him i wanted a blueberry waffle without knowing what is blueberry in chinese. i managed to say the word 蓝 and from there, a few guesses later, he realized i wanted 蓝梅 which was blueberry in chinese.
even though he doesnt know english, i dont see not knowing english as a reason to complain, unlike many other of the customers i hear from. in fact, he went one step further to provide better service. looking around to see that the lady boss wasnt looking, he decided to splatter a few more scoops of blueberry sauce onto my waffle. risking the wrath of his boss and providing me a more decently filled waffle.
i dunno if it's right to do such things as an employee, but it certainly made me the customer happier. =)
Not speaking English doesn't usually bother me either, except when they pretend to understand then give you the exact opposite of what you wanted... like extra sweet coffee instead of less sweet :(
ReplyDeleteoh hi steve! i see you found my blog.. haha..
ReplyDeletemaybe it's the way you say "siu tai" =)